Client Onboarding

Welcome to the
Brainwave Family

We don't just deliver content. We deliver momentum.

Our Values

What Drives Everything We Do

At Brainwave Studio, we are more than a content creation agency. We are your creative growth partner.

Creativity Should Feel Human

Your brand's unique voice, tone, and story are at the heart of every piece of content we create. We never rely on cookie-cutter templates.

Speed Matters

Markets shift daily. We move fast so you never miss an opportunity to connect with your audience.

Results Are Everything

Likes and views are nice, but we focus on the metrics that drive real business growth: leads, conversions, and revenue.

The Journey

Your Onboarding Roadmap

Our process consists of four clearly defined phases. Each phase builds on the last, ensuring we deeply understand your brand before creating a single piece of content.

01
Week 1

Discovery & Alignment

  • Complete the Client Intake Questionnaire to share your business, goals, audience, and brand identity.
  • Schedule a 60-minute Kickoff Call where we review your responses and align on expectations.
  • Identify your Key Performance Indicators (KPIs) so we share a definition of success from day one.
02
Week 1–2

Strategy & Planning

  • We develop a Content Strategy Document outlining content pillars, themes, posting cadence, and platform priorities.
  • We create a Production Plan for the first month, including a content calendar with deliverable types and deadlines.
  • We present the strategy to you for feedback and approval before any production begins.
03
Week 2

Access & Integration

  • You'll be invited to our Project Management Workspace where all tasks and feedback are tracked.
  • We request access to your social media accounts, analytics platforms, and relevant tools using secure methods.
  • We set up your Analytics Dashboard so you can track performance in real time.
04
Week 2–3

Creation & Liftoff

  • Our creative team begins producing your first batch of content: video, visuals, motion graphics, or a combination.
  • You receive content for review and approval before anything goes live.
  • After launch, we begin our optimization cycle, tracking results and continuously improving performance.
Intake Questionnaire

Tell Us About Your Brand

Please complete the following sections as thoroughly as possible. Your answers are the foundation of our entire strategy.

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About Your Business

What We Need

Your Onboarding Checklist

To ensure a smooth partnership, we'll need the following items within the first week.

Completed Intake Questionnaire

Within 3 business days

Filled out as thoroughly as possible

Brand Assets

Within 5 business days

Logo files (PNG, SVG), color codes, fonts, brand guidelines

Platform Access

Within 5 business days

Admin or editor access to social media, Google Analytics, website CMS

Content Library

Within 7 business days

Any existing photos, videos, or graphics you'd like us to use

Signed Agreement

Before kickoff call

Service agreement and payment setup

Communication

How We Stay Connected

Clear communication is the backbone of every successful partnership.

Strategy Calls

Monthly or weekly strategy calls to review performance, plan upcoming content, and align on priorities.

Project Management

All tasks, deliverables, and feedback are managed through our shared workspace. You'll receive an invitation during onboarding.

Content Approvals

We share content for your review before publishing. We ask for feedback within 24–48 hours to keep production on schedule.

Urgent Communication

For time-sensitive matters, reach us anytime at [email protected].

Packages

Your Package Overview

During our kickoff call, we'll confirm which package best fits your needs.

Starter Wave

  • Up to 12 branded content pieces
  • 1 monthly strategy call
  • Analytics dashboard
Let's Talk

Growth Wave

  • Everything in Starter
  • 4 video scripts
  • 2 edited clips
  • Competitor audit
Let's Talk
Most Popular

Momentum Wave

  • Full growth engine
  • Paid ads management
  • Social media management
  • Email marketing
  • AI workflows
  • Weekly calls
Let's Talk

Content Day

One-day shoot, up to 10 edited videos/visuals, pre-shoot creative planning

Ask Us

Custom Campaigns

Fully tailored proposals for large-scale productions and multi-platform campaigns

Ask Us
The Brainwave Cycle

How We Work Every Month

Once onboarding is complete, every month follows our proven three-step cycle.

1

Discover

We learn your goals, your voice, and your audience so we can build a tailored content plan for the month ahead.

2

Create

We script, shoot or design, and deliver assets ready to post. Every piece goes through our quality assurance process.

3

Optimize

We track results, test new ideas, and keep you ahead of the trend curve. Your content gets better every single month.

What Clients Say

Trusted by Growing Brands

"Brainwave completely transformed how we approach content. Within the first month, our engagement tripled and we started getting inbound leads from social media for the first time."

Client Testimonial

E-commerce Brand

"The onboarding process was seamless. They took the time to understand our brand voice and delivered content that felt authentically ours, not generic agency work."

Client Testimonial

SaaS Startup

"What sets Brainwave apart is the strategy behind the content. Every piece has a purpose, and the monthly optimization cycle means our results keep improving."

Client Testimonial

Professional Services Firm

Client names withheld for confidentiality. Real feedback from real partnerships.

FAQ

Frequently Asked Questions

Turnaround times vary by package and content type, but most deliverables are completed within 5–7 business days. Rush delivery is available upon request.

Not at all. Our creative team handles ideation, scripting, and storyboarding. Of course, we always welcome your input and ideas.

It depends on your package. Our Momentum Wave package includes full social media management (scheduling and publishing). For other packages, we deliver ready-to-post assets.

Absolutely. We have experience across a wide range of industries and tailor our approach to fit your specific market and audience.

Next Steps

Here's What Happens Next

We're ready to start. Follow these four simple steps to kick off our partnership.

01

Complete Intake Questionnaire

Fill out the form above. It takes about 10 minutes and gives us everything we need to start.

02

Gather Brand Assets

Collect your logos, brand guidelines, and any existing content you'd like us to use.

03

Schedule Your Kickoff Call

Use the calendar below to book a 30-minute kickoff call at a time that works for you.

04

Get Excited

Momentum is about to begin. We can't wait to start creating.

Book Your Kickoff Call

Choose a time that works for you. This 30-minute call is where we align on your goals and kick off the creative process.

Brainwave Studio logo

Ready to Build
Momentum?

Let's start with a conversation. Reach out and we'll schedule your kickoff call within 24 hours.